
Working together

Find the support structure that works best for your pace, tasks and goals.
Whether you need a few hours of clarity, ongoing project assistance, or targeted operational support, flexible options are available to fit your priorities, workload and budget. Although based in Wiltshire, my services reach clients right across the UK.
Reset Hour - a dedicated opportunity to articulate current challenges and objectives, facilitating a realistic starting point by transforming complex thoughts into an actionable plan £75.
Power Hour - a focused opportunity to provide the clarity and direction you need in a single, structured conversation £99.
The Core 5 VA Package - provides a starting point with 5 hours of structured weekly support for £175.
Ad-hoc Services:
Virtual Assistant (VA): £35 per hour
Task-based administrative and back-office support, including document management, systems assistance, and basic bookkeeping. Best suited to structured, clearly defined tasks.
Hybrid (VA & OBM) services: £45 per hour
Flexible support that combines VA delivery with OBM-level operational thinking. Ideal if you want tasks completed while also starting to refine the processes behind them, without committing immediately to a full OBM retainer. See more
Online Business Manager (OBM): £55 per hour
Strategic and operational support, including process improvement, project coordination, change management, senior-level business operations support and advanced financial workflow tasks.
Monthly retainers - from 20 hours a month, billed in advance
Structured, ongoing support delivered to the same high standard as ad-hoc work, with dedicated time reserved each month. Work scheduled in advance takes priority over ad-hoc requests, ensuring the agreed hours are protected and used effectively across the week or month.
Retainers are designed for continuity, dependable delivery and consistent progress across core business operations. Clients on retainer also receive a complimentary fortnightly check-in call (30 minutes) to support quick decisions and keep work moving smoothly.
Transparency and Professional commitment
Time is tracked using Clockify with summary reports available via client portal access each month. Detailed reports can be provided for clients requiring granular data for rebilling or audit purposes.
All services are delivered under contract with agreed response expectations, core contact hours and regular priority reviews. Retainers are billed in advance, with any additional agreed hours invoiced separately at month end. Client onboarding must be completed before work can commence, including contractual, due diligence and privacy documentation.
Get in Touch to explore how Nine Yards can support you.
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