Working Together

Find the support structure that works best for your pace, tasks and goals.

Whether you need a few hours of clarity, ongoing project assistance, or targeted operational support, flexible options are available to fit your priorities, workload and budget. Based in Wiltshire, Nine Yards works with clients right across the UK.

Monthly retainers - from 5 hours a month, billed in advance

Structured, ongoing support with dedicated time reserved each month. Work scheduled in advance takes priority over ad-hoc requests, ensuring agreed hours are protected and used effectively. Retainers are designed for continuity, dependable delivery and consistent progress — and many packages include a complementary 30-minute fortnightly check-in call to support quick decisions and keep work moving.

Project based support - fixed-scope work, priced and agreed in advance. Ideal for one-off initiatives, process improvement projects, system reviews, documentation, business change activities or targeted operational challenges. Each project is defined around clear objectives, deliverables and timescales, providing focused support and accountability from start to finish without the commitment of an ongoing retainer.

Transparency and Professional commitment

Time is tracked using Clockify with summary reports uploaded to the client portal each month. Detailed reports can be provided for clients requiring granular data for rebilling or audit purposes.

All services are delivered under contract with agreed response expectations, core contact hours and regular priority reviews. Retainers are billed in advance, with any additional agreed hours invoiced separately at month end. Client onboarding — including contractual, due diligence and privacy documentation — must be completed before work commences.

A track record across a wide range of businesses

No two businesses operate the same way. Nine Yards has supported clients across accountancy and financial services, digital and creative industries, contract service businesses, property and surveying, education and wellbeing, and HNWIs — stepping in to manage day-to-day operations, specialist projects, and periods of growth or change.

A few examples of what that has looked like in practice:

A rapidly growing business where admin couldn't keep pace — Nine Yards built complete operations from scratch, including formal accounts systems, PO processes, banking setup, expense policies, HMRC correspondence, VAT returns and full PA support for directors.

B2B late payments that the client's own team had been chasing for months — resolved with payment plans agreed within a week. Nine Yards holds a 100% record for UK B2B late payment recovery.

A system rollout requiring consistent adoption across a team — Nine Yards created comprehensive SOPs and training manuals and delivered both remote and in-person user training.

Whether it's untangling months of backlog, building processes that scale, or handling sensitive financial and compliance work that needs doing properly, Nine Yards brings the expertise and follow-through to get it done.

Get in touch to explore how Nine Yards can support you.