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Tailored services to fit your business
Virtual Assistant (VA) support
Practical, reliable delivery that goes beyond basic task execution.
Perfect for sole traders and SMEs needing reliable admin, finance and operational help without full-time hires. Delegating key tasks keeps the back office running efficiently and consistently — freeing you to concentrate on growth, strategy and client priorities.
VA support is best suited to structured, clearly defined administrative and back-office functions where reliable delivery and consistency are key.
Ad-hoc hourly rate: £35.
Retainers start at just 5 hours a month.
Typical VA requests include:
Efficient operations and project support
Managing client onboarding, CRM and vendor payment systems using streamlined processes, alongside day-to-day administration and project tasks.
Executive and C-Suite PA support
Providing high-level executive and operational support to leadership, including email and diary management, meeting coordination, travel arrangements and confidential correspondence.
Tailored financial support
Managing reconciliations, invoice chasing and cash-flow tracking with practical expertise — integrating bookkeeping and accounting seamlessly into your core processes.
Nine Yards PA Services has been verified by the UK-based Society of Virtual Assistants for meeting strict professional standards. SVA-approved members are vetted for reliability, security, and professionalism, with their credentials listed on the official SVA directory.
Online Business Manager (OBM) support
Optimise your operations with systems that work harder for you. An Online Business Manager is the bridge between your big-picture vision and the day-to-day delivery that makes it happen. Nine Yards partners with start-ups, SMEs and scaling teams to implement sustainable processes that drive efficiency and results — often working across multiple stakeholders and priorities to ensure alignment, visibility and consistent follow-through.
Rather than simply completing tasks, an OBM steps into the operational side of your business to design, optimise and oversee systems, projects and teams. By taking ownership of how your operations run, Nine Yards proactively manages processes and people — allowing you to scale without operational friction or loss of control.
Ad-hoc hourly rate: £55.
Retainers start at just 5 hours a month.
Typical OBM requests include:
Systems and process optimisation
Mapping workflows, implementing the right tools, creating SOPs and automating processes to improve efficiency and scalability — reducing errors and operational bottlenecks.
Project and team oversight
Planning launches, managing timelines, allocating resources, tracking progress and resolving blockers before they stall momentum — keeping projects on track and teams aligned.
Strategic insights and performance monitoring
Building practical dashboards for KPIs, capacity and revenue activity so decisions are data-driven and actionable. Providing leadership teams with operational insight to enable smarter, faster decision-making.
Hybrid VA / OBM support
The best of both — task delivery combined with operational thinking.
Combining VA and OBM support means tasks are completed while the processes behind them are continually reviewed and improved. This hybrid model is particularly effective for businesses that want work delivered efficiently while also gaining professional insight into how systems and workflows could be running more smoothly.
Rather than choosing between hands-on delivery and strategic thinking, you get both — practical support that keeps things moving, alongside the operational awareness to make sure things are moving in the right direction.
Ad-hoc hourly rate: £45.
Retainers start at just 5 hours a month.
Getting started
Launchpad - experience the benefit for just five hours a month. Ideal for sole traders and small businesses who want to keep things moving with reliable support without too much commitment.
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Launchpad VA: £175 / month
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Launchpad Hybrid: £225 / month
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Launchpad OBM: £275 / month
Billed in advance, Launchpad hours do not roll over, but you can cancel or skip a month as needed.
Core 5 - consistent support for practical change - typically 20 hours a month.
Support for an average of five hours a week gives space for work to be handled with focus, continuity and attention to detail. Managed on a monthly retainer basis, Core 5 allows for flexibility depending on business need — some weeks lighter, others more involved — while maintaining steady progress.
Work is planned and prioritised to keep everything focused and manageable, and Nine Yards only works with a small number of clients at this level to ensure consistency and quality.
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Core 5 VA: £700 / month
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Core 5 Hybrid: £900 / month
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Core 5 OBM: £1,100 / month
If you aren't sure which level of support suits you, let's have a focused conversation and work it out together.